Shipping and Returns
All sales are final
All sales are final
Please reach out as soon as possible if you need to cancel an order as we try to ship within 1 - 3 business days.
All vintage items have been pre-loved/worn and may come with minor flaws, wear or odours due to age and use. I try my best to accurately describe any issues we find with the garment in the listing description. Please compare item measurements before purchase to ensure fit. Visit the size guide for information on how I measure my items.
I'm are happy to answer any questions you may have, and provide additional measurements and photos to ensure you're happy with your item. Just send me an email or reach out through the contact page. If you have any issues with your item or order feel free to reach out and I will try my best to help.
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Customs and import taxes
Buyers are responsible for any customs, VAT or import taxes that may apply.
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Shipping
**If you are from outside Canada, please reach out for a shipping quote**
All items are shipped with Canada Post. Items will ship within 1-3 business days of purchase. Flatland Finery is not responsible for unforeseen shipping delays (weather, service delays, customs). Shipping costs vary by location and can be viewed at checkout.
Estimated shipping times: 6 - 10 business days
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How I grade items
All items are laundered/soaked/steamed as needed before listing unless otherwise noted. Items sold "as is" will have clear descriptions of any flaws or damage, though please reach out if you require more information. I'm always happy to further investigate an item and provide additional photos.
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Excellent condition - No major holes, stains or visible flaws (unless noted in the listing) - wearable as is.
Great condition - Very faint stains, minor holes from wear, minor snags from wear, discoloration from wear. Wearable with minor flaws
Good condition - Light stains, minor small holes, small snags, light discoloration. Wearable, may need minor stain removal/mending
Fair condition - Visible stains, holes, snags, discoloration - likely needs mending
Measurements - All items are measured in inches and are measured flat and then doubled. Please reach out if you have any questions about fit or measurements. We're always happy to take additional measurements to ensure your item is a proper fit.